Experience a Different Kind of Bank
Since 1929, Merchants Bank & Trust has been providing superior banking services to the communities we serve. As an independent, locally owned bank, we provide products and services that larger banking institutions offer…but with a difference. We’re different because we place the customer at the center of everything we do. Whether we’re answering a telephone call or responding to a customer’s loan request, our goal is to not only meet, but to exceed the customer’s expectations.
Telephone inquiries made to our main headquarters are answered by a customer service specialist – no voicemail wasteland. Each call is personally handled until the customer’s inquiry reaches a satisfactory resolution. Banking hours have been extended at our branch offices to meet the needs of the individual communities it serves, and we offer customers coast to coast access to thousands of surcharge free ATMs located where you live, work, and travel. Most importantly, community banking means local decision-making, speeding up the time it takes to complete a loan transaction.
We also have the conveniences of larger banking institutions, such as an online Internet banking product that allows bill paying, money transfers, account maintenance and canceled check retrieval from the customer’s home computer. Depositors are able to receive their monthly account statements on-line.
Our respect for the individual client and high standards has earned us the loyalty of our customers. In fact, the bank has virtually doubled in size over the past several years, as the result of customers recommending us to their friends, family and business contacts. We invite you to experience the difference.